Shipping Policy | Keepgo

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SHIPPING

KEEPGO OFFERS FREE SHIPPING OF SIM CARDS WORLDWIDE:

Africa
Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cape Verde, Central African Republic, Chad, Comoros, Congo, The Democratic Republic of Congo, Côte d'Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea Bissau, Kenya, Lesotho, Liberia, Libyan Arab Jamahiriya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Republic of Cameroon, Rwanda, Saint Helena, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, South Africa, South Sudan, Sudan, Swaziland, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe

Asia
Afghanistan, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, China, Hong Kong, India, Indonesia, Iran, Israel, Iraq, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Macao, Malaysia, Maldives, Mongolia, Myanmar, Nepal, Oman, Palestinian Territory, Pakistan, Philippines, Qatar, Russia, Saudi Arabia, Singapore, South Korea, Sri Lanka, Syria, Taiwan, Tajikistan, Thailand, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam, Yemen

Australia, New Zealand

Europe
Aland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bouvet Island, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Island, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mayotte, Macedonia, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Reunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, Vatican City

South America
Argentina, Bolivia, Bonaire, Brazil, Chile, Colombia, Ecuador, Falkland Islands(Malvinas), French Guiana, Guyana, Netherlands Antilles, Paraguay, Peru, Suriname, Uruguay

Central America
Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Cayman Islands, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Panama, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Sint Maarten, St. Vincent, Trinidad and Tobago, Turks and Caicos Islands

North America
United States of America, Canada, Mexico

FREE SHIPPING OF HOTSPOTS TO 37 COUNTRIES:

USA, Canada, Andorra, Australia, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.

EXPEDITED SHIPPING

We also offer expedited and next day delivery to some destinations. If you choose expedited or next day shipping, your shipping and handling fees will be calculated at checkout. Next day shipping orders will ship the same day if placed by the early afternoon of the shipping facilities time zone.

A full list of expedited shipping destinations is available below and a handy table of estimated delivery times and fees for some destinations .

Expedited Shipping from our EU facility in the Netherlands:

PostNL – The Netherlands and Belgium

FedEx International Economy and FedEx International Priority

Africa
Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cape Verde, Chad, Côte d'Ivoire, Democratic Republic of Congo, Djibouti, Egypt, Ethiopia, Eritrea, Gabon, Gambia, Ghana, Guinea, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Republic of Cameroon, Republic of Congo, Rwanda, Senegal, Seychelles, South Africa, Swaziland, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe

Asia
Afghanistan, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, China, Hong Kong, Indonesia, Iraq, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Macao, Malaysia, Maldives, Mongolia, Nepal, Occupied Palestinian Territory, Oman, Pakistan, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, United Arab Emirates, Uzbekistan, Vietnam

Central America and the Caribbean
Anguilla, Antigua And Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bonaire, British Virgin Islands, Cayman Islands, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat, Nicaragua, Panama, Saint Kitts and Nevis, Saint Lucia, Sint Eustatius and Saba, Sint Maarten, St. Vincent, Trinidad and Tobago, Turks and Caicos Islands

Europe
Albania, Andorra, Armenia, Austria*, Belarus, Bosnia And Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany*, Gibraltar, Greenland, Guadeloupe, Holy See (Vatican City State), Ireland*, Italy, Latvia, Lithuania, Liechtenstein, Luxembourg, Malta, Macedonia, Moldova, Monaco, Montenegro, Poland, Reunion, Romania, Serbia, Slovenia, Spain*, Sweden, Switzerland, Turkey, Ukraine, United Kingdom*

South America
Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay

*FedEx First International Priority is also available for these destinations

USA & CANADA SHIPPING RATES AND TRANSIT TIMES

Shipping Country Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
United States* Standard FREE 3-7 Amazon Shipping Facility
Expedited $10 2
Priority $20 next day during the business week
Canada Standard FREE 6-12 Amazon Shipping Facility
Priority $15 3-4

*Standard shipping only for Alaska, Hawaii and Puerto Rico

SHIPPING RATES AND TRANSIT TIMES BY COUNTRY

Click on the country to view shipment information. Shipping times and rates are estimated and not all available countries are listed below.

Andorra
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE FREE 7-14 EU shipping facility
Economy $14 2-5
Priority $21 Mon-Fri
Argentina
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE (SIM card only) Free 15-30 EU shipping facility
Economy $52 5-6
Priority $61 3-4
Australia
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE FREE 2-10 AU shipping facility
Express $7 2-3
Next Day $10 Mon-Fri
Austria
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE FREE 7-14 EU shipping facility
Economy $14 2-3
Priority $21 Mon-Fri
Belgium
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE FREE 3-7 EU shipping facility
Overnight Delivery $10 Mon-Fri
Brazil
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE (SIM card only) FREE 10-15 EU shipping facility
Economy $52 5-6
Priority $61 3-4
Bulgaria
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE FREE 7-14 EU shipping facility
Economy $20 2-4
Priority $46 1-2
Chile
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE (SIM card only) FREE 15-30 EU shipping facility
Economy $52 5-6
Priority $61 3-4
China
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE (SIM card only) FREE 15-30 EU shipping facility
Economy $20 7-8
Priority $33 5-6
Croatia
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE FREE 7-14 EU shipping facility
Economy $42 3-4
Priority $47 1-2
Cyprus
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE FREE 7-14 EU shipping facility
Economy $20 3-5
Priority $46 1-3
Czech Republic
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE FREE 7-14 EU shipping facility
Economy $20 2-3
Priority $46 1
Denmark
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
Ground FREE 7-14 EU shipping facility
Express $14 2-3
Overnight Delivery $21 Mon-Fri
Estonia
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE FREE 7-14 EU shipping facility
Economy $20 2-3
Priority $46 1-2
Finland
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE FREE 7-14 EU shipping facility
Economy $14 2-3
Priority $21 1
France
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE FREE 7-14 EU shipping facility
Economy $14 2-3
Priority $21 1
Germany
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE FREE 7-14 EU shipping facility
Economy $10 2-3
Priority $21 1
Greece
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE FREE 7-14 EU shipping facility
Economy $14 2-5
Priority $21 Mon-Fri
Hong Kong
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE (SIM card only) FREE 15-30 EU shipping facility
Economy $20 3-4
Priority $42 2-3
Hungary
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE FREE 7-14 EU shipping facility
Economy $20 2-3
Priority $46 1-2
Iceland
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE FREE 7-14 EU shipping facility
Economy $27 3-4
Priority $38 1-2
India
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE (SIM card only) FREE 10-15 EU shipping facility
Indonesia
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE (SIM card only) FREE 10-15 EU shipping facility
Economy $33 5-10
Priority $39 3-5
Ireland
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE FREE 7-14 EU shipping facility
Economy $14 2-3
Priority $21 1
Israel
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE FREE 7-14 Israeli shipping facility
Economy $10 2-3
Italy
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE FREE 7-14 EU shipping facility
Economy $14 2-3
Priority $21 1
Latvia
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE FREE 7-14 EU shipping facility
Economy $20 3-4
Priority $44 1-2
Lithuania
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE FREE 7-14 EU shipping facility
Economy $20 3-4
Priority $44 1-2
Luxembourg
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
Ground FREE 7-14 EU shipping facility
Economy $27 2-3
Priority $38 1
Macao
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE (SIM card only) FREE 15-30 EU shipping facility
Economy $36 8-9
Priority $42 5-6
Malaysia
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE (SIM card only) FREE 10-15 EU shipping facility
Economy $36 8-9
Priority $42 3-4
Malta
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE FREE 7-14 EU shipping facility
Economy $20 2-3
Priority $46 1-2
Mexico

Due to several fraud-related cases, we have temporarily suspended all shipping options to Mexico.
Instead, we can deliver your order to most European countries.
Please contact our customer support for further information.

Monaco
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE FREE 7-14 EU shipping facility
Economy $14 2-3
Priority $21 1
Montenegro
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE FREE 7-14 EU shipping facility
Economy $41 3-5
Priority $46 1-2
Netherlands
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE FREE 1-2 EU shipping facility
Overnight $5 Mon-Fri
New Zealand
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
Economy $12 5-10 AU shipping facility
Express $26 3-4
Norway
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
Ground FREE 7-14 EU shipping facility
Economy $27 2-3
Overnight delivery $38 Mon-Fri
Peru
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
Free (SIM card only) Free 15-30 US shipping facility
Economy $52 5-6
Priority $61 3-4
Poland
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
Ground FREE 7-14 EU shipping facility
Economy $20 3-4
Priority $46 1
Portugal
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
Ground FREE 7-14 EU shipping facility
Economy $14 2-3
Overnight delivery $21 Mon-Fri
Romania
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
Ground FREE 7-14 EU shipping facility
Economy $20 3-4
Priority $46 1
Russian Federation
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
FREE FREE 10-30 EU shipping facility
Singapore
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
Free (SIM card only) Free 5-10 EU shipping facility
Economy $20 4-5
Priority $42 2-3
Slovakia
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
Ground FREE 7-14 EU shipping facility
Economy $20 3-4
Priority $46 1
Slovenia
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
Ground FREE 7-14 EU shipping facility
Economy $20 3-4
Priority $46 1
South Africa
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
Free (SIM card only) Free 15-30 EU shipping facility
Economy $52 5-6
Priority $61 3-4
South Korea
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
Free (SIM card only) Free 15-30 EU shipping facility
Economy $36 8-9
Priority $42 3-4
Spain
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
Ground FREE 7-14 EU shipping facility
Economy $14 2-3
Overnight delivery $21 Mon-Fri
Sweden
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
Ground FREE 7-14 EU shipping facility
Economy $14 2-3
Overnight delivery $21 Mon-Fri
Switzerland
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
Free (SIM card only)
FREE 7-14 EU shipping facility
Economy $27 2-3
Overnight delivery $38 Mon-Fri
Taiwan
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
Free (SIM card only) Free 15-30 EU shipping facility
Economy $36 5-6
Priority $42 3-4
Thailand
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
Free (SIM card only) Free 10-15 EU shipping facility
Economy $36 5-6
Priority $42 3-4
Ukraine (Kiev and Kiev Region Only)
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
Ground $14 14-36 EU shipping facility
Economy $34 5-6
Priority n/a n/a
United Arab Emirates
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
Free (SIM card only) Free 15-30 EU shipping facility
Economy $36 5-6
Priority $42 3-4
United Kingdom
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
Ground FREE 7-14 EU shipping facility
Economy $14 2-3
Overnight delivery $21 Mon-Fri
United States
Shipping Method Shipping Cost Delivery Time In Business Days Shipping Facility
Standard FREE 3-7 Amazon Shipping Facility
Expedited $10 2
Priority $20 next day during the business week
Vietnam

Shipping Method

Shipping Cost Delivery Time In Business Days Shipping Facility
Free (SIM card only) Free 10-15 EU shipping facility
Economy $36 5-6
Priority $42 3-4

HOTEL SHIPPING

To ensure delivery to your hotel:

  • Put your hotel reservation/confirmation number after your last name when placing your order
  • Place your order so that it will arrive one or two days before your check-in date
  • Contact your hotel and inform them that you are having a package delivered

P.O. BOXES

SIM card orders for the U.S. can be sent to P.O. Boxes. For optimal delivery service, please include both your P.O. Box number and a physical street address for the shipping address.

Orders sent to PO Boxes can only be sent via standard delivery. Expedited shipping is not available to P.O. Boxes. Please allow the standard (3-7 business days) shipping time for delivery.

Please note that you are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and can’t give you an estimate of the cost, because it varies wildly from country to country.

Weather delays, mechanical delays or other factors beyond our control may impact delivery times. In the event of a delayed delivery time, shipping costs may be refundable but a refund is not guaranteed.

Free shipping is available for SIM card orders worldwide with a few exceptions.

All items are processed Monday-Friday (excluding local holidays in the US and Europe) and ship within 48 hours for standard/ground shipment methods at which point you will receive a shipping confirmation email with your tracking number (if available) which can be used to inquire about the status of your shipment.